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Playa Flamingo, Guanacaste

Terms of Service & Refund Policy

Terms of Service

By using this website and submitting an inquiry or booking request, you agree to the following terms.

Booking Inquiries

Submitting a form on this website constitutes an inquiry only, not a confirmed booking. All charters are confirmed directly with our team via email or WhatsApp following availability and deposit requirements, where applicable.

Pricing

Prices listed on this website are starting rates and may vary based on charter type, season, number of guests, and specific requests. Final pricing will be confirmed directly with you before booking.

Cancellations and Weather

Charters may be rescheduled or cancelled due to unsafe weather conditions at the discretion of the captain. We will work with you to reschedule whenever possible. Specific cancellation and refund policies will be communicated at the time of booking confirmation.

Fishing Licenses

Costa Rican fishing licenses are not included in charter pricing and are the responsibility of the guest unless otherwise stated.

Liability

Reel Choice Tours and its captains and crew are not liable for personal injury, loss of property, or unforeseen circumstances that may occur during a charter, except where caused by gross negligence. All guests participate in charters at their own risk and are encouraged to follow all safety instructions provided by the crew.

Website Content

All content on this website, including text, images and logos, is the property of Reel Choice Tours and may not be reproduced without permission.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of this website after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms can be directed to hola@reelchoicetours.com.

Cancellation & Refund Policy

Deposits

A deposit is required to confirm your charter booking. The deposit amount will be communicated to you directly based on charter type and length.

Cancellations by Guest

  • Cancellations made 7 or more days before the charter date: full refund of deposit, minus any payment processing fees.
  • Cancellations made 3–6 days before the charter date: 50% refund of deposit.
  • Cancellations made less than 72 hours before the charter date: deposit is non-refundable.

Cancellations Due to Weather

If a charter is cancelled by Reel Choice Tours due to unsafe weather conditions, guests will be offered the choice of rescheduling to another available date or receiving a full refund.

No-Shows

Guests who do not show up for their scheduled charter without prior notice will forfeit their deposit in full.

Changes to Booking

Guests wishing to change their charter date or boat are welcome to do so, subject to availability, with at least 48 hours notice.